Shipping Policy
Shipping Policy
Delivery options, charges and estimated timelines may vary by product, destination PIN code, courier availability and checkout eligibility.
Order processing
Orders are processed after the order details and payment status, where applicable, have been confirmed. Processing time may vary based on product availability, supplier handling and operational conditions.
Delivery estimates
Estimated delivery information, where available, is shown during checkout or in order communications. Any estimate is a guide rather than a guaranteed delivery date. Delays may occur due to courier operations, weather, public holidays, remote destinations, address issues or other circumstances outside our reasonable control.
Shipping charges
Applicable shipping or delivery charges, if any, will be displayed at checkout before you confirm your order. Charges may vary by destination, order value, weight, dimensions or delivery service.
Delivery address
Please enter a complete and accurate shipping address, PIN code and contact number. If an address or contact detail needs to be corrected, contact support as soon as possible. Changes may not be possible after an order has been dispatched.
Order tracking
Where tracking is available, use the tracking details shared in your order updates or sign in and check the order section of your account dashboard. Tracking updates may take time to appear after dispatch.
Delivery attempts and undelivered orders
Please ensure that someone is available to receive the shipment and that the delivery partner can reach the address. If delivery fails because the address is incomplete, the recipient is unavailable or the shipment is refused, the courier may return the parcel or require further instructions. Any re-shipping or related charges will be communicated where applicable.
Damaged parcels or incorrect items
If a parcel appears damaged or you receive an incorrect item, contact contact@sanautomobile.com promptly. Include your order number and clear photographs where possible. Refer to our Refund Policy for review and resolution details.
Contact
For delivery questions, email contact@sanautomobile.com or call +91 6532154785.
Before publishing, confirm actual dispatch times, serviceable regions, courier partners, tracking process and any delivery exclusions.
For questions about this page, contact contact@sanautomobile.com.